How to add shared account

You can use a shared account to facilitate the work of your department. Especially if your department deals with the clients, it is easier to maintain one email address and share it among all the colleagues. All emails are delivered to a shared folder. If you click Reply , the shared account alias is automatically used in the From field.

To add a shared account, you have to create a group on the server (see User Groups) and use its alias.

1. Go to Options > Mail > Aliases > Add new Alias .

2. Enter the name of the alias and email.

3. Click Send to receive a confirmation email.

4. Confirm your email to add the shared account to the list of accounts. You can find these accounts in the From field.

   

   Figure. Adding New Alias.

Once your email is confirmed, you can add a shared account folder to your WebClient. This way, you can track emails that are delivered to a shared account and reply to them on behalf of the group.

1. Go to the folder tree.

2. Right-click your account name.

3. Select Add Shared Account .

   Figure. Adding Shared Account.

4. In the Select Contacts window, double-click the alias of the shared account you want to add and select it.

5. Click OK.

6. Restart your WebClient. The shared account folder will appear in the list of Inbox folders under the Public tab .

To follow the company policy or your own preferences, you can set a custom signature for every alias in the list. The individual signature can be set for new messages or replies.

Figure. Setting signature for alias.

1. Go to Options > Mail > Aliases .

2. Select an alias, you cab see the alias name in the Full name field.

3. Go to Signature section and expand the drop-down for New Messages / Replies .

4. Select a Signature you have previously created. (See How to setup a signature ).

5. Click OK to save the changes.